Name is required.
Email address is required.
Invalid email address
Answer is required.
Exceeding max length of 5KB

Hide Away (US1000)

Travis Lyons — Feb 08, 2017 09:47AM PST

Hello, I own the Hide Away (US1000). The last segment of the bed will not stay unfolded. It partially flips back closed on its own. I don't see any adjustments. Is there a way to fix this?
Thanks, Travis


3 Community Answers

Michelle Hart - Feb 10, 2017 at 11:49AM PST

Emerald Home Furnishings Agent

Hello Travis,

I am researching your question and will get back to you shortly.

Thank you for contacting us,

Emerald Home Furnishings

rated : 1 Up Down

Michelle Hart - Feb 10, 2017 at 02:16PM PST

Emerald Home Furnishings Agent

Hello Travis,

Is is possible for you to attach pictures of exactly what is happening?

We will need them to determine a possible resolution.

Thank you so much!

rated : 0 Up Down

Michelle Hart - Feb 15, 2017 at 10:17AM PST

Emerald Home Furnishings Agent

Hello Travis,

Did you still need assistance?

If you find that you do, please feel free to let us know and we can reopen the case.

Thank you for contacting Emerald Home Furnishings.

rated : 0 Up Down

Post Your Public Answer